Processing and Shipping Time
Experience the epitome of efficiency with bitcoinminingeq. Our commitment to swift delivery and top-quality products sets us apart. Here’s what you can expect when you choose us:
- In Stock models: Ready to be shipped within a mere 48-72 hours from our Guangdong, China warehouse. We understand that time is of the essence, and we ensure your order is swiftly processed.
- Used and Second-hand Miners: Delivered to your doorstep in just 5-7 days. Rest assured, all our used miners undergo rigorous testing before they are shipped, guaranteeing their reliability.
- Global Shipping Partners: We collaborate with esteemed shipping partners such as DHL, FedEx, UPS, EMS, and more to bring you a seamless delivery experience. Expect nothing less than the best.
- Stay Updated: Your peace of mind matters to us. That’s why we provide you with a tracking number within 24-48 hours of shipping, allowing you to monitor your package’s journey from our warehouse to your location.
- Speedy Delivery: Our express shipping service ensures that your order reaches any destination worldwide within 5-10 days. We prioritize swift transit, so you can start enjoying your new equipment without delay.
- Effortless Communication: We value your satisfaction, which is why we keep you informed every step of the way. Timely email notifications will keep you up to date with all the details and progress of your order.
Support & Warranty
- Unparalleled Warranty: Each brand new miner comes with an extensive 180-day Manufacturer warranty. We stand by the quality of our products, providing you with the utmost assurance and protection.
- Reliable Technical Support: Our dedicated technical team is at your service round the clock, ensuring prompt assistance for any issue you may encounter. With the convenience of Team Viewer, we can swiftly address and resolve any concerns you may have.
Taxes and Custom Duties
- Discover the convenience of our exclusive DDP (door-to-door) service, available in select countries including the USA, Germany, Belgium, Luxembourg, Netherlands, Denmark, Czech Republic, Poland, Austria, Ireland, Portugal, Sweden, Spain, Russia, Vietnam, Kazakhstan, UAE, Malaysia, Thailand, and more. We go above and beyond to offer a unique and hassle-free experience to our valued customers:
- Seamless Customs Handling: Say goodbye to import duties and customs charges! Our dedicated team takes care of all customs and door-to-door operations in the buyer’s country. With our DDP service, you can rest easy knowing that you won’t face any unexpected fees.
- Effortless Request Process: To avail yourself of our DDP service, simply reach out to us at sales@bitcoinminingeq.com. Our attentive sales team will guide you through the process, ensuring a smooth and personalized experience tailored to your needs.
- Tax Reduction Assistance: In addition to our DDP service, we also assist you in minimizing your tax obligations by shipping your order with a lower invoice. We understand the importance of cost-efficiency, and our team is dedicated to finding solutions that benefit you.
Packing and Shipping
- Complete Package: Each miner you receive includes a suitable PSU (Power Supply Unit) and comes in its original company packaging. We believe in providing you with a comprehensive solution, ensuring you have everything you need for a seamless setup.
- Enhanced Protection: We go the extra mile to ensure the safe delivery of your order. To safeguard your investment, we carefully affix “FRAGILE” stickers on all sides of the boxes. This attention to detail minimizes the risk of any transportation-related damages, giving you peace of mind.
Returns
- Streamlined Return Process: Our experienced team is here to guide you through the return process, should the need arise. We understand that unforeseen circumstances may occur, and we are committed to resolving any issues swiftly and effectively.
- Clear Responsibility: Please note that in the case of returning a miner to Guangdong, China, the client will be responsible for covering any additional shipping costs. We believe in open communication and want to ensure that you have a clear understanding of any potential expenses related to the return.
- Unmatched Support: Your satisfaction is our top priority, and we are always available to address any concerns or queries you may have. Our dedicated support team is ready to assist you, providing the guidance and assistance you need for a seamless return experience.
