Introduction

At Bitcoin Mining EQ, we aim to ensure you are completely satisfied with your purchases. We understand that sometimes an item may not be what you expected, so if you are not entirely pleased with your purchase, we’re here to help.

Returns

You have 30 days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with all tags intact. You will need to provide a receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Please note, it may take up to 14 days for your bank to process the refund and credit your account. Bitcoin Mining EQ LLC is not liable for any bank charges that you may incur during the refund process.

Return Shipping Costs

The cost of return shipping will be provided by us once your return is accepted. We will send you a return shipping label along with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

No Restocking Fees

There are no restocking fees charged on any returns.

Contact Us

If you have any questions on how to return your item to us, contact us at:

Changes to This Policy

We reserve the right to update or change our Return and Refund Policy at any time. Any changes will be posted on this page.

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